Returns & Exchanges

Merchandise may be returned or exchanged for another size (if it’s available) within 7 days of the date you received your items or purchased in store. Exchanged items must remain unwashed and unworn with original tags.

Shoes, accessories, and hats are a FINAL SALE. SALE items are a FINAL SALE. Promotion codes are a FINAL SALE.

STORE CREDIT will be issued and to be used within 30 days of receiving store credit. After 30 days store credit will be expired.

Original shipping fees are non refundable and the customer is responsible for the shipping fees following. Poetry Tea pays a fee for customers to use Sezzle therefore will be a final sale or there will be a 10% restocking fee added to Sezzle returns.

To begin a return, Click Here to Email Us and we will send you a return shipping label. You may print it and attach it to the package and drop it off at your local post office.